
General Advice Lines
C.A.L.L Helpline: 0800 132737 call@helpline.wales
CALM (Campaign Against Living Miserably): Suicide Prevention 0800 585 858
Headway. The Brain Injury Association: 0808 800 2244
National Bullying Helpline: 0300 323 0169
Samaritans: 116 123
SHOUT (24-hour text service) Text: 85258
Crisis/Emergency
Community Mental Health Team (Swansea: Central Clinic): 01792 517800
GP Out of Hours Service: 111 (24 hours a day)
Police: 999 or 112
Samaritans: 116 123
SHOUT (24-hour text service) Text: 85258
Abuse, Domestic Violence & Sexual Assault
National Domestic Violence Helpline (linked to Refuge and Women’s Aid): 0808 200 0247
Men’s Advice Line: 0808 801 0327
Live Fear Free Helpline: 0808 801 0800
Dyn Wales Helpline For heterosexual, gay, bisexual and trans men experiencing domestic abuse: 0808 801 0321
BAWSO Helpline BME women & children escaping domestic violence: 0800 731 8147
Swansea Women’s Aid: 01792 644683
Rape Crisis (Live chat on website)
National Association for childhood abuse (NAPAC): 0808 801 0331
Freedom from Torture: 020 7697 7777
Mankind: 01823 334244
Supportline: 01708 765 200
Advocacy
Advocacy Support Cymru: 02920 540444
National Youth Advocacy Service: 0808 808 1001
Alcohol, Drug and Addiction Services
Alcoholics Anonymous: 0800 917 7650. Email: help@aamail.org
Barod: 01992 472002
Dan 24/7 (All Wales Drug Helpline): 0800 633 55 88. Email: dan@helpline.wales
Drinkaware: 0300 123 1110
Drug and Alcohol Rehab Swansea: 0330 107 2950
FRANK. National Drugs Helpline: 0300 123 66 00
Gamblers Anonymous 0330 094 0322
Game Quitters Gaming Addiction
Help Me Quit (Smoking) 0800 085 2219
Narcotics Anonymous: 0300 999 1212
Nar-Anon To support relatives and friends of addicts to recover: 0845 5390 193 info@nar-anon.co.uk
Newid Drug & Alcohol Services in Swansea & Neath Port Talbot: 0300 7904 044
Sexaholics Anonymous: 0300 111 7777
Bereavement
Blue Cross. Pet Loss Support: plsmail@bluecross.org.uk
Child Bereavement UK. Support for Bereaved Young People: 0800 0288840
The Compassionate Friends Supporting bereaved parents and their families: 0345 123 2304 helpline@tcf.org.uk
Cruse: 0808 808 1677
Hospice UK: Dying Matters: 020 7520 8200
Survivors of Bereavement by Suicide: 0300 111 5065
Cancer
Cancer Support Wales: 01792 655025 help@cancersupport.wales
Macmillan Cancer Support: 0808 808 0000
Carer Support
Carers Wales: 01792 653344 info@carerswales.org
Hafal Carers Advocacy: 01443 879725
Princess Royals Trust for Carers National: 01264 311680 Swansea: 01792 653344
Rethink Mental Illness. Provides advice for people with severe mental illness: 0808 801 0525
Swansea Leaving Care Team 01792 460007
Eating Disorders
Beat Eating Disorders
Eating Disorders Advice: 08500 1 22 555
Finance Support
Advice and Money Team Swansea: 01792 739110
Citizens and Advice Bureau (Wales): 0800 702 2020
Money Helper (Set up by UK Government): 0800 138 7777
Health
NHS Direct: 0845 4647
National Aids Helpline & Sexual Health Line: 0800 567123
Terrence Higgins Trust for HIV: 020 7242 1010 (12pm to 10pm)
Housing
Llamau Women’s Services: 01792 644683 www.llamau.org.uk
Shelter Cymru: 0845 0755005 (24 hour helpline) or Swansea 01792 469400
Swansea Council Housing Advice and Homelessness: 01792 533100 (Call if you are homeless or about to be homeless)
The Wallich Swansea: 01792 345 037 SwanseaHousingFirst@thewallich.net
LGBTQIA
Bi Cymru Wales Consortium for stronger LGBT+ communities: 020 7064 6500 admin@consortium.lgbt
Galop (LGBT+ Anti-abuse charity): 0800 999 5428 help@galop.org.uk
Mind Out LGBTQ Community: 0300 7729855
Swansea Rainbow Counselling Centre: 01792 650 777: Sam@Swansearcc.org.uk
The Proud Trust (LGBT+ Youth): 0161 660 3347
Mental Health
Hearing Voices Network: 01792 652101
Mental Health Matters Wales: 01656 767045 admin@mhmwales.org.uk
Mind Swansea: 01792 642999 admin@swanseamind.org.uk
Neurodiversity Support
Autism Swansea & Neath: West Glamorgan Integrated Autism Service: 01639 862936
Neurodivergence Wales: 07469 485 643 AutismWales@WLGA.gov.uk
Police, legal services and victim support
Citizens Advice Swansea: 0808 278 7926
Police Domestic Abuse Report Line: 999 or 101
Victim Support Line Swansea: 01656 655555 or National: 0845 303 0900
Self-harm
Self-injury Support: 0808 800 8088
Veterans
Blesma. Military Charity for Limbless Veterans: 020 8590 1124
British Royal Legion: 0808 802 8080
Combat Stress: (For Veterans’ Mental Health) 0800 138 1619 helpline@combatstress.org.uk
Forces Employment Charity: 0121 262 3058 info@forcesemployment.org.uk
Skin Camouflage Service at Changing Faces: 0300 012 0275
Soldiers, Sailors, Airment and Families Association (SSAFA): 0800 260 6780
Swansea Veterans Hub: 07916 227411 or 07894 417590
